Updated June 7, 2013
American Auto Repair Coverage, LLC (AARC) markets various vehicle service contracts to consumers that are offered through leading national policy administrators.
Collection of Information
In general, we may collect personal information from visitors to our Web site when they voluntarily provide it to us by (1) completing our registration form, an online survey, or request for a quote, (2) purchase a vehicle service contract from one of our licensed representatives, or (3) contacting us (including our webmaster, customer service representatives, or other employees) by telephone or email. We may also collect information about consumers from marketing partners, advertising firms, and other third parties. As part of these activities, we may ask individuals to provide us with information including, but not limited to, name, physical address, email address, telephone number, birth date, gender, username, password, social security number, other unique identifiers (such as member ID number), financial information (such as credit card number, credit card expiration date, purchase history and other purchase data), areas of interest, categories of offers and specific offers that they may be interested in receiving, and demographic information (such as income level).
Use of Information
We may use information collected from recipients of our marketing campaigns, visitors to our Web site, and our marketing partners, advertisers, and other third parties for any of the following purposes in either the online or offline arena: (1) to provide individuals with targeted offers based on their specific requests or their stated preference to receive certain categories of offers; (2) to send individuals information and promotional materials from our company as well as from our marketing partners, advertisers, and other third parties, (3) to deliver targeted display advertisements and offers through online marketing communications, such as emails, banner advertisements, and pop-up advertisements (by matching criteria provided by our advertisers with information collected from our visitors); (4) to enable our marketing partners, advertisers, and other third parties to communicate with individuals; (5) to administer contests and sweepstakes offered on our Web site, Other Web Pages, or on our partners’ Web sites; (6) to contact visitors to our Web site or registered members of our marketing campaigns when necessary; (7) to help address problems with our Web site or marketing services; (8) to administer our Web site; (9) to conduct internal reviews of our Web site (e.g., to determine the number of visitors to specific pages within the site); (10) to help us better understand recipients of our marketing campaigns and visitors’ use of our Web site; and (11) to protect the security or integrity of our Web site and Other Web Pages that are accessible through our online marketing campaigns. Non-personal information will be used for these purposes as well as for conducting internal reviews and monitoring of our Web site and Other Web Pages that are accessible through our online marketing campaigns and providing a greater online experience for our visitors.
Disclosure of Information
We may transfer or otherwise disclose information collected from recipients of our marketing campaigns, visitors to our Web site, and our marketing partners, advertisers, and other third parties to our employees and independent contractors, to our subsidiaries and affiliates, and to our consultants, other business associates, and suppliers, if the disclosure will enable that party to perform a business, professional, or technical support function for us. Disclosure of information may also be necessary to respond to judicial process, to provide information to law enforcement agencies, or to facilitate investigation of matters of public safety, as permitted by law.
We may also disclose information we collect from recipients of our marketing campaigns, visitors to our Web site, and our marketing partners, advertisers, and other third parties to other marketing partners, advertisers, and third parties who may use the information in connection with their business operations, such as to send targeted offers, marketing materials, and other communications to them. In addition, we may share, rent, sell, or transfer any of the personal information provided by you or from our marketing partners, advertisers, or other third parties. We are not responsible for the practices of our marketing partners, advertisers, or other third parties.
We have implemented certain physical, electronic, and managerial procedures to safeguard and secure the information we collect from recipients of our marketing campaigns, from visitors to our Web site, and from our marketing partners, advertisers, and other third parties.
Visitors should consider any electronic communication that they transmit to us (such as data, questions or answers, comments, suggestions, or other communications) to be non-confidential. We will not be liable or responsible if information that belongs to an individual is intercepted and used by an unintended recipient, or is otherwise accessed and used without our written permission. By participating in our marketing campaigns or visiting our Web site, you assume this risk.
We offer visitors to our Web site and recipients of our marketing campaigns the opportunity to opt-out of receiving communications from us and to opt-in and opt-out of receiving communications from our marketing partners, advertisers, and other third parties. If you have subscribed to our service and wish to stop receiving any future communications from us, please email us at firstname.lastname@example.org These unsubscribe options are also included in email communications that you receive from us (whether sent on our own behalf or on behalf of third parties). Please note that if you wish to stop receiving communications from any of our marketing partners, advertisers, or other third parties you must communicate with these entities directly. We are unable to process unsubscribe requests for any of our marketing partners, advertisers, or other third parties.
We take all reasonable measures to ensure that your unsubscribe requests are fulfilled in a timely manner. However, despite these precautions, there is always the chance that after you unsubscribe you may receive additional communications from us that may have resulted from an inadvertent technical or other processing error. If this happens, please notify us of those communications by writing to email@example.com and we will take immediate steps to rectify the situation.
Our online marketing campaigns and Web site are not directed to, nor do we knowingly collect any personal information from children under 13 years of age.
Third Party Web Sites
In the event that AARC or any of its assets are acquired by a third party, personal information acquired by us may be one of the assets transferred.
I further agree to the below statement:
Even if I am on a National or State DO NOT CALL List, by requesting information on AARC’s website, or any of our marketing partners, advertisers, or other related third parties inquiry form and submitting my contact information which may include my telephone number, you or your assignee are authorized to contact me by telephone at that number regarding the opportunity for the six (6) month period following date of this consent.